As a Payroll Support Specialist, specializing in timekeeping, you will be responsible for compiling and posting employee timekeeping data and managing hours clocked for our hourly population. Furthermore, you will be processing planned exceptions and timecard items and as well as handling any sort of discrepancy related to our employees’ timecards. Moreover, you will also be in communication with the program’s TECs to ensure they are promoting to their groups to check and approve their timecards.  Furthermore, your responsibilities will include answering emails, preparing reports, managing audits, and performing any additional duties essential to the department’s success. 

 DUTIES & RESPONSIBILITIES    

• Execute timekeeping duties for the payroll department. 

• Maintain and manage timekeeping records of employees.  

• Check and inspect timekeeping records for errors and rectify.   

• Answer and respond to employees on timekeeping and exception issues.   

• Analyze and evaluate current period timekeeping issues.   

• Adhere to company guidelines regarding timekeeping functions.   

• Process exceptions on the employee timecard.   

• Maintain exceptions and timekeeping database records up to date.   

• Maintain Paychex filters and attendance rosters up to date with the latest separations.   

• Handle complaints or questions regarding discrepancies and ensure these are addressed in a timely matter before payroll is run.  

• Work on the daily report.  

• Promote to the ambassadors that they relay their discrepancies in a timely matter and also check and approve their timecards.   

• Preparing reports and managing audits 

• Performing any additional duties essential to the department’s success 

KEY COMPETENCIES  

• Proven ability to deliver accurate results on time 

• Superior communication skills, both verbal and written 

• Flexibility to work outside normal business hours, as required by payroll deadlines 

• Ability to work independently in a fast-paced, multi-tasked environment 

• Strong prioritization and time-management skills to meet multiple deadlines 

• Confidence in presenting information and responding to questions in real time 

• Collaborative mindset with the ability to motivate and support team members to achieve departmental and organizational goals 

QUALIFICATIONS FOR THE JOB  

• High school diploma or equivalent; BSc/BA in accounting/business administration/HR is a plus.   

• Excellent organizational skills and time management skills 

• Strong communications skills with aptitude in problem-solving   

• Experience in data collection, entry, and reporting with strong attention to detail and confidentiality.   

• Exquisite math and numerical skills   

• Proficiency in computer applications, with strong working knowledge of Microsoft Excel 

• Ability to manage multiple priorities while maintaining accuracy and efficiency 

TECHNICAL REQUIREMENTS  

• Desktop or Laptop Computer (Tablets, Chromebooks, WinBooks, Macs, or Virtual Machines etc are not permitted)

  • Processor: i5 or newer (or Ryzen 5+) 2GHZ processing power or better

  • Minimum 8GB RAM

  • 256 GB SSD

  • You must have administrator access on the computer you are using.

  • Windows 11 OS (Macs are not compatible) 

• High Speed Internet Access with 20MBPS Download and 20MBPS Upload or better

  • You are unable to use a wireless internet connection for this position, you must be hardwired with a hardline cable or DSL connection

  • VPN's are not permitted while on the clock

• Dual Monitors, at least 20 inch.

• Webcam for meetings and training

• All peripherals must be hardwired for use (keyboard, mouse, etc.

PAY AND BENEFITS 

• Pay Rate: $19.26 hourly