Are you a person who loves solving problems, staying organized, and helping customers navigate their solar journey with confidence? You thrive in customer experience, stay one step ahead of project details, and make sure everything runs smoothly from start to finish. If that sounds like you, don't wait — apply now and be the superhero our client's customers need!

ClearSource is seeking an exceptional customer service professional to join our team as a Customer Service Representative. In this role, you will partner with the CX Pro team to provide updates, answer questions, and deliver world-class support for customers throughout their premium Solar program journey — handling inbound and outbound calls, emails, and texts. We need individuals with at least 1 year of customer support experience, basic background or familiarity with solar processes (permitting, installation, or utility timelines), who can think positively, solve problems, and deliver friendly, effective solutions.

What you will do as a Customer Service Representative

• Build and maintain positive relationships with customers, co-workers, and all levels of the organization.

• Provide timely updates and reporting as required.

• Identify and recommend improvements in service, product, procedures, and/or processes to support operational excellence and prevent recurring issues.

• Report any training needs, system errors, or discrepancies to the supervisor.

• Complete additional tasks as assigned by the supervisor.

• Maintain regular attendance, punctuality, and adherence to scheduled availability.

What We're Looking For

• At least 1 year of customer service experience

• Experience in the solar industry is an advantage

• Outbound calling background is a plus

• Good communication skills

• Must be willing to work onsite

What We Offer

• Competitive salary – Get paid for doing what you love!

• Medical and dental insurance (with free dependent coverage!).

• Group life insurance for peace of mind.

• Paid time off (PTO) – Because work-life balance matters.

• Outstanding career growth opportunities – Learn, advance, and develop your career.

• A fun, innovative, and energetic team culture – Be part of a company that values its employees

• Skills and leadership development to help you reach your full potential.

• Free meal for onsite employees

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:

• Customer First – We are obsessed with delivering an exceptional customer experience.

• Personal Accountability – We do the right thing and own our actions.

• Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.

• Hungry – We bring passion, energy, and drive to everything we do.

• Happy & Healthy – We believe in balance, well-being, and a positive workplace.

If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Come join our team and see why ClearSource is an employer of choice.

Our office is located on the 10th floor of Tower 1, Rockwell Business Center, Pasig City