Are you outgoing, people-focused, and passionate about creating a vibrant workplace culture while keeping office operations running smoothly? We're looking for an Engagement and Admin Specialist to own the on-the-ground employee experience and administrative operations of ClearSource Costa Rica, combining people-focused engagement programs with dependable admin, facilities, and operational support.

In this role, based in Costa Rica and adapted to the local context while aligned with ClearSource global standards, you will design and lead engagement initiatives, plan and execute office events within budget, manage equipment and asset administration, and serve as the go-to contact for facilities, vendors, and day-to-day office operations. The ideal candidate is warm, approachable, and highly organized, with strong communication skills, a proactive mindset, and the ability to achieve end-to-end while creating a positive, inclusive office experience.

What You’ll Do as an Engagement and Admin Specialist

Employee Engagement & Culture

• Own and drive the Costa Rica employee-engagement program, coordinating local holidays, recognition programs, and team-building events in partnership with Engagement and HR.

• Support global ClearSource programs and manage internal communications and event promotion.

• Serve as a visible, go-to contact for employee experience.

Events Planning, Execution & Budget

• Plan the monthly engagement calendar and execute flagship events (Summer Event, Year-End Party) and other office activities.

• Manage event budgets and coordinate with vendors on quotes, logistics, and execution.

Office Administration & Support

• Serve as the main contact for office queries, reception, visitor management, and meeting-room bookings.

• Coordinate supplies, onboarding setup, and basic HR/Ops documentation support.

• Maintain equipment inventory records and staff seating plan.

Equipment & Asset Administration

• Maintain and update equipment/asset inventory and asset-management system records.

• Prepare Equipment Accountability Forms and conduct periodic audits.

• Manage simple procurement processes for office and equipment needs.

Facilities & Vendor Management

• Liaise with building management on access, maintenance, and safety issues.

• Manage service providers (cleaning, security, transport, maintenance).

• Conduct weekly office walk-throughs and oversee health & safety compliance per Costa Rica regulations.

Operations Support

• Support scheduling for facilities and logistics, and coordinate client visits.

• Assist HR & Ops during recruitment drives and onboarding.

• Support transportation planning admin, as needed.

What We're Looking For

•      Minimum 3 years' experience in one or more of the following (specialist level):

◦       Employee engagement or events planning

◦       Office administration

◦       Facilities coordination

◦       Operations / asset admin (advantage)

•      Experience in a call-centre / BPO or corporate environment preferred.

•      High school diploma (bachillerato) required; a diploma/degree in Business Admin, HR, Events, Facilities, or a related field is advantageous.

What’s in It for You? 

• Competitive salary and benefits package 

• Career growth opportunities in a thriving global BPO 

• A dynamic, people-focused company culture 

• The chance to make a real impact on people, business, and client success 

At ClearSource, we don’t just hire leaders—we build them. If you’re ready to inspire teams, drive performance, and make a difference, apply now and let’s grow together