Job Openings > Claims Support Specialist

Claims Support Specialist

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Remote

$18 Hourly

Full Time

Instant Teams is currently hiring one Claim Support Specialist! In this position, you will provide administrative support to the Disability and Leave of Absence Teams. Employment is contingent upon successful completion of a background check and drug screen.

Day in the Life:

  • Copying claim files upon request

  • Creating and setting up new claims and/or leave of absence upon request

  • Responsible for mailings and/or manual updates to correspondence as necessary

  • Maintaining and updating departmental documents

  • Conduct provider and member outreaches via telephone, email, and fax to follow up on outstanding information

  • Completes special projects as assigned

  • Completes administrative support tasks for the team, including daily faxing, emails to customers, and preparing correspondence 

  • Assists with other administrative tasks as needed

  • Works with internal partners to support flexibility, collaboration, creating a positive work environment,  consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and  demonstrating a dedication to excellence

  • Performs other related duties as required

Must-Have’s

  • High school diploma or GED certificate

  • Computer skills, including but not limited to: Outlook, Excel, and Word

  • Strong organizational and communication skills

  • Ability to multitask

  • Attention to detail

Preferred:

  • An associate's or bachelor’s degree is a plus

  • Administrative experience

  • Insurance experience

  • Customer service experience


Position Details: 

  • Pay Rate: $18/hour

  • Schedule:

    • Training: Approximately 2 weeks 

      • Monday - Friday | 8am - 4:30pm EST

    • Post-Training:

      • Monday - Friday | 8am - 4:30pm EST


Locations not eligible: 

  • OCONUS

  • Flagstaff, Arizona

  • California

  • Denver, Colorado

  • Illinois

  • Iowa

  • Massachusetts

  • Missouri 

  • Montana 

  • New Hampshire

  • Rhode Island

  • Washington 

  • District of Columbia 

* In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.