About Ovation
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants—including Big Chicken, Mooyah, and Friendly's—rely on Ovation’s platform to boost customer satisfaction, recover dissatisfied guests, enhance their reputations, and drive revenue growth. Join us as we continue to innovate and elevate the dining experience!

Position Overview
As an Account Executive with Ovation, you’ll be responsible for driving new business by identifying and closing opportunities with multi-unit restaurants. You’ll work closely with restaurant operators to demonstrate the value of Ovation’s platform, from improving guest experience to increasing revenue. If you’re passionate about sales, love building relationships, and want to be a part of a fast-growing company that’s changing the restaurant industry, this role is for you!

Key Responsibilities

• Drive New Business: Prospect and qualify new sales opportunities with multi-unit restaurant operators through outbound calls, emails, and networking.
• Build Relationships: Establish and nurture strong relationships with potential customers, understanding their pain points and how Ovation can solve them.
• Conduct Demos & Presentations: Deliver compelling product demonstrations that showcase the value of Ovation’s platform and how it can improve their guest experience and business operations.
• Negotiate & Close Deals: Manage the full sales cycle from initial outreach to closing, including contract negotiations and setting expectations for onboarding and implementation.
• Collaborate Across Teams: Work closely with the customer success and product teams to ensure a seamless transition from sales to post-sales support.
• Maintain CRM & Reporting: Track all sales activities, opportunities, and customer interactions within the CRM system, providing regular updates on progress and forecasts.
• Stay Informed: Keep up-to-date with industry trends, competitors, and best practices to provide insightful recommendations to prospective customers.
• Meet Sales Targets: Consistently meet or exceed sales goals and contribute to Ovation’s overall revenue growth.

Qualifications
The ideal candidate will have:

• 2+ years of experience in B2B sales, preferably in the SaaS or technology space.
• A proven track record of success in sales, including experience prospecting, presenting, and closing deals.
• Strong understanding of sales techniques, including consultative selling and relationship-building.
• Excellent communication and presentation skills with the ability to engage and influence decision-makers at all levels.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and the ability to manage a sales pipeline.
• A passion for the restaurant industry and a keen understanding of the challenges multi-unit operators face.
• A self-starter mentality with a strong drive to achieve goals and meet deadlines.
• Bonus: Experience working with multi-unit restaurant operators or in the restaurant tech space.

Don’t meet all the qualifications but still feel you’d be a great fit? We’d love to hear from you—apply below and tell us why you’d be a great addition to our team!

Why Join Ovation?

• Make an Impact: Work on a product that’s transforming the guest experience in the restaurant industry, helping thousands of restaurants enhance their operations and customer satisfaction.
• Growth Opportunities: Be part of a fast-growing company with ample room for personal and professional development.
• Collaborative Culture: Join a passionate, supportive team that values innovation, customer success, and teamwork.
• Flexibility: We offer flexible work arrangements, including remote or hybrid options.
• Great Benefits: Competitive salary, health benefits, generous PTO, and a strong work-life balance.

If you are passionate about sales, love building meaningful customer relationships, and want to make a tangible impact in a fast-growing company, we’d love to hear from you!